Making Public Work

A newsletter on public delivery mechanics or how technology, policy, and the latency between on-the-ground impacts impact everyday life.

Skill issue is not a product strategy

Why LLM products need someone to own the response experience

Ron Bronson|June 13, 2026

Your AI Agent (or your printer) is Not a Coworker

Agentic Management is a skill issue

Ron Bronson|May 20, 2026

Technologist is not a job

Towards a better framework for public delivery work

Ron Bronson|May 18, 2026

The Banality of Rules

How technology enablement facilitates burdens

Ron Bronson|May 10, 2026